Join Our Team

About Us

We are a leading retail mortgage lender based in Edgewater, MD, just outside of Annapolis, which specializes in residential mortgage lending. We are a nationally growing company currently licensed in 19 states and have over 20 branch office locations.

If you have mortgage industry experience, you will likely be familiar with many of the products that we offer such as FHA, VA, USDA, and Fannie Mae & Freddie Mac conventional loans. You will find, however, a refreshing difference in our approach from the approaches of others: we operate as a true TEAM!

We are looking for key team members, perhaps such as you, to drive our advancement and earn the title of the next industry leader.

Now Hiring: Closing Manager

Required Qualifications:

  • Minimum of 10 years of experience in the mortgage industry
  • Degree preferred
  • 3+ years’ experience in a management position
  • Encompass Software experience – 3 years minimum
  • Experience and understanding of TRID and mortgage compliance
  • Some experience in the title industry is a plus

Required Traits:

  • Ability to problem-solve and be proactive in anticipating compliance issues
  • Work under pressure and abide to turn times
  • Very detail oriented
  • Display objectivity and enforce UMAFI procedures and policies
  • Ability to manage projects
  • Able to motivate staff members and offer continuous training to improve job performance
  • Communicate well orally and in writing. Able to jump in and provide resolutions to problems related to closings.
  • Excellent customer service mentality
  • Demonstration of proper time management

Department Responsibilities

  • Train the staff to be knowledgeable in compliance regarding their areas of responsibility in the disclosure process
  • Efficient pipeline management for the department as a whole
  • Implement policies and procedures put in place by upper management
  • Successful distribution of information to the department to ensure the company is following the most up to date compliance policies and procedures.
  • Hold department accountable by running reports and making sure closing numbers are met
  • Maintain log of training in certain areas of deficiencies for department level and personnel level defects
  • Spot check a minimum number of files to close prior to release of package for defects

Measures of Success:

  • Reduction of the number of defects and reduction of trends reported through post-closing investor findings
  • Turn times for getting closing packages out prior to the scheduled closing date
  • Turn times for delivering initial and final CDs
  • Reduction of financial mistakes attributed to dept. personnel resulting in cures
  • Spot check a minimum number of closing files prior to release for defects is met
  • Positive feedback of co-workers from other departments and within the department

To apply

Please submit resume to

Universal Mortgage & Finance, Inc.

Corporate Office:
NMLS #118030
Phone: (800) 316-6846
3158 Braverton Street | Ste #204
Edgewater, MD 21037